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If you are a FEMALE who likes the challenge of thriving and passionate to grow career in a dynamic and fast-paced environment, we invite you to seize this incredible opportunity where you will have the chance to showcase your skills, experience, and passion for success.
The ideal candidate is a motivated, organized, and creative individual who welcomes the challenges of acquiring and developing new business through sales efforts. You will build key customer relationships, identify business opportunities, and close business deals while maintaining an extensive knowledge of current market conditions.
Collection Officer Duties & Responsibilities:
- Contacting clients who have Outstanding debts or payments.
- Sending payment reminders, invoices, or statements to clients.
- Negotiating payment plans or settlements with customers who are in arrears.
- Recording payment information accurately and coordination with Accounts Team on a regular basis
- Resolving payment discrepancies and addressing customer queries, complaints related to billing and collections.
- Following up on delinquent accounts through phone calls, emails, or letters.
- Maintaining accurate and up-to-date records of collection activities.
- Plan course of action, Investigate and resolve discrepancies
- Alert superiors of client’s unwillingly or unable to pay
- Key Skills and Qualifications:
- Excellent communication and negotiation skills.
- Strong organizational and multitasking abilities.
- Attention to detail and accuracy in record-keeping.
- Knowledge of basic accounting principles and collection procedures.
- Ability to handle sensitive and confidential information with professionalism.
- Customer service orientation and the ability to handle difficult situations.
- Time management skills and the ability to prioritize tasks effectively.
- Proven experience in Collections Banking sector is preferred.
Job Type: Full-time
Salary: AED3,000.00 - AED3,500.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (Required)
